SERVICE DETAILS
Hotels and guesthouses AC cleaning,Inspection, repair and installation
Arrange in batches according to the room vacancy schedule. Special systems must be assessed based on the actual equipment, and not all systems can be handled.
OVERVIEW
Overview
Hotels and guesthouses AC cleaning, fault inspection, repair and installation arrangements. Hotels and guesthouses can list cleaning jobs by room number, model and available room time slot, while protecting bedding, woodwork and guest belongings. See the applicable cleaning process, current prices, inspection fees, and the scope of repair and installation.
KEY CHECKS
Key preparation points before arranging
Batch by vacant rooms
The hotel provides workable room numbers and time slots, and the work is done in batches by floor or room to reduce impact on guests.
Confirm the system type first
Split units and window units are usually easier to arrange; central air conditioning, fan coil units and similar systems must be assessed according to the actual equipment and photos, and may not be within the service scope.
Room and fabric protection
Bedding, carpets and furniture must be covered and protected, and the hotel is responsible for room inspection after completion.
Residents' privacy
Work is carried out only in vacant rooms and entry and exit are coordinated by hotel staff.
CLEANING FIRST
AC Cleaning Scope and Work Arrangement
Hotels and guesthouses can list cleaning jobs by room number, model and available room time slot, while protecting bedding, woodwork and guest belongings. Based on the actual equipment, we clean the blower wheel, cooling coil, dust filter and drainage parts, then test the unit. Drying, tidying and re-use arrangements must be confirmed by both parties.
Inspect first, then clean, and finally test the unit
- First record the condition of the unit, confirm the installation location, removable parts and scope of work, and protect furniture, goods and electronic devices under the unit
- Dismantle and clean the applicable parts according to the actual model and safety conditions, handle dirt build-up, water collection and drainage, and do not treat repairs as included in washing the unit
- After reassembling the parts, test run, check drainage and tidy the site; if there is any pre-existing fault or extra work, it will be explained and quoted first
View the full process for the actual model
Cleaning maintenance and pricing90-day cleaning maintenance is subject to the terms; pricing is based on model type and number of units
The cleaning service includes a 90-day warranty for problems caused by the cleaning service; dripping and leakage cases must first have the cause verified and the applicable terms confirmed at booking, and not all cases qualify for free repair.
The following are for reference by equipment type only, and do not mean the same brand or venue must use all of the above models. Basic cleaning is priced by model and unit count; outdoor condensers, steam add-ons, special locations and extra work are subject to eligibility checks, and no brand-specific or industry-standard price is created.
Other AC services on the same job
FAULT INSPECTIONAir Conditioner Inspection: Identify the Problem FirstIf no repair is carried out, a fixed HK$500 inspection/attendance fee applies; it can be waived from the repair fee if you proceed with the repair.
Record whether one room or multiple rooms are not cool enough, whether there is a difference between occupied and vacant periods, and whether the controller shows any indication. First distinguish between room equipment, drainage, and shared control; do not judge a whole-building system fault from symptoms in one room number alone.
Inspection fee and safety reminder
After the technician visits for an inspection, if the customer does not proceed with the repair or does not accept the repair quotation, a fixed HK$500 inspection/attendance fee will be charged; this is a single charge and is not split into two separate charges.
If you notice a burning smell, smoke, repeated tripping, or water near electrical parts, stop using the equipment first. Do not keep restarting it or dismantle it yourself.
REPAIRAir conditioning repair: confirm the quotation first, then proceedProceed only after the quotation is confirmed; our repair service does not include warranty
List the fault and stoppage time by room, and quote the repaired parts and components. Returning the room to use must match the inspection and test results. For hotel shared chillers, controls, or other system works, confirm separately; they are not included as room unit repair by default.
Keep costs and maintenance separate
If you agree to proceed with repairs, HK$500 can be deducted from the repair fee; please check the deduction and amount payable when confirming the quotation.
Our repair service does not include a warranty, including repair parts and workmanship. Please understand the repair scope and fees before accepting the quotation.
Repair parts must be checked against model and supply. We do not guarantee that parts are available for all models or that same-day repair is possible. We will not treat refrigerant top-up as necessary before the cause is confirmed.
INSTALLATIONAC installation and replacementGeneral installation includes a one-year warranty, separate from the manufacturer's warranty; new power supply wiring and extra works quoted separately
Before replacement, consider the room layout, noise requirements, airflow, condensate drainage and future maintenance space, and confirm the indoor/outdoor equipment compatibility. Concealed ceiling work, restoration after renovation, lifting, and connection to shared systems are subject to separate confirmation based on the actual job.
Quote separately for work beyond the basic scope
Pulling a new power supply from the main switch to the unit is not included; please provide the existing power supply location for the technician to assess and quote separately.
First confirm old unit removal, transport, copper pipes (the copper tubes through which the refrigerant flows), drain pipes, fixing and any extra work needed. General installation warranty and the manufacturer's product warranty are separate. Please see the installation service page for the full scope; special systems are not directly subject to general replacement terms.
RELATED
Charges, services and cases
QUESTIONS
Frequently asked questions
Can central air-conditioning be cleaned?
This must be assessed according to the actual system and equipment; please provide the model and photos first.
Can you handle only a few rooms at a time?
Yes, please provide the number of rooms that can be cleared each time.
Can service be arranged if the guesthouse is in an older building?
You can inquire; please describe the stair, lift and unit access conditions.
Are the inspection fee and the call-out fee charged twice?
After the technician visits for an inspection, if the customer does not proceed with the repair or does not accept the repair quotation, a fixed HK$500 inspection/attendance fee will be charged; this is a single charge and is not split into two separate charges. If repair is approved, HK$500 can be deducted from the repair cost; please confirm the deduction and the amount payable when confirming the quotation. Inspection does not include cleaning, parts or repair, and related work will only be arranged after the quotation is confirmed.
Is the warranty the same for repairs and installations?
Our repair service does not include a warranty, including repair parts and workmanship. Please understand the repair scope and fees before accepting the quotation. We provide a one-year installation warranty, covering brackets and leaks caused by glass sealing or sealant. For split units, it also covers refrigerant leakage caused by poor refrigerant-pipe connection; not all water leaks or refrigerant leaks are covered by installation warranty. The two services must not be mixed up; for the full scope and exclusions, please see the repair and installation service pages, and special systems must be confirmed separately.
Enquire about HotelHotels and guesthouses AC services
Provide the premises address, AC model, number of units and photos of the installation location, and state whether cleaning, inspection, repair or installation is needed, so customer service can confirm the service scope and quotation