← Back to service overviewOTHER CLEANING SERVICES

Other home cleaning

In addition to AC units, we also provide deep cleaning services for large household appliances and upholstered furniture. Regular cleaning of washing machines or range hoods helps maintain appliance performance and reduce bacterial growth

View the 17 cleaning process for home cleaning by item
PRICE LIST

Service charges overview

Large appliance cleaning

Shared fee for nine major household appliances; multi-item discount applies only to this group

Fee per item
Single itemHK$750
2 item(s) or more (mix and match)HK$600

Fabric and home cleaning

For sofas, curtains and mattresses, the suitable cleaning method will be assessed based on the fabric material. High-temperature steam treatment requires prior confirmation that the material is suitable.

Fee per item
Single itemHK$800

Mattress, fabric curtains, two-seater fabric sofa, refrigerator, bathtub

3-seater fabric sofaHK$900
2 item(s) or moreHK$700

The above items can be counted together.

Small appliances

Cooker and fan are charged separately

Floor cleaning

Not applicable to the above multi-item discount

OTHER CLEANING SERVICES

Other home cleaning

Large appliance cleaning

The following 9 items are subject to the same charge, and you may choose any of the listed items.

Fee per item

Single item
HK$750
2 item(s) or more (mix and match)
HK$600

Fabric and home cleaning

For sofas, curtains and mattresses, the suitable cleaning method will be assessed based on the fabric material. High-temperature steam treatment requires prior confirmation that the material is suitable.

Fee per item

Single itemMattress, fabric curtains, two-seater fabric sofa, refrigerator, bathtub
HK$800
3-seater fabric sofa
HK$900
2 item(s) or moreThe above items can be counted together.
HK$700

Small appliances

Cooker and fan are charged separately

Fee per item

Single item
HK$500
2 item(s) or more
HK$450

Fee per item

Single item
HK$200
2 item(s) or more
HK$150

Floor cleaning

Floor cleaning is charged by square foot and does not qualify for the above multi-item offers

For fabric items, we assess the appropriate cleaning method based on the material, and treat surface dirt and dust build-up; high-temperature steam treatment must first be confirmed suitable for the material, and stubborn stains may not be completely removed. Large appliances, fabric and home items, and small appliances are priced in separate groups, so multi-item discounts cannot be combined across groups; flooring is charged by square foot and does not qualify for multi-item discounts.

See the work details before cleaning

View cleaning process by item

View the cleaning parts, process and notes by item; charges follow the price list above and the applicable conditions of each item, and are not based on a single category price for all services.

Back to home cleaning charges ↑
Process index17item

01 · BATHROOM & LAUNDRY

Cleaning process for bathroom heaters and washing machines

Ceiling-mounted and window-type bathroom heaters, top-load and front-load washing machines are listed separately. The following are the processes carried out by our technician. Dismantling and cleaning methods will be arranged according to the model and applicable parts, and do not mean that the inner drum will be removed for all models.

01 · BATHROOM & LAUNDRY

Ceiling-mounted bathroom heater

Cleaning focus

Remove dust from the heating elements and dust filter mesh, and dismantle and wash the casing and blower wheel.

Scope and Notes

  • The actual dismantling scope will be assessed according to the model and equipment condition; customers do not need to remove the bathroom heater themselves.
Expand in order 8 steps
  1. Check suitability:Make sure the bathroom heater is suitable for cleaning.

  2. Protect the site:Use waterproof protective materials to protect the bathroom area.

  3. Switch off the power and remove the parts:The technician cuts off the power and removes the relevant parts.

  4. Remove dust:Use tools to remove dust from the heating element and dust filter.

  5. Clean the unit casing and fan barrel:Use a dedicated cleaner and a high-pressure water spray to clean water-washable casings and squirrel cages, while protecting electronic and heating parts.

  6. Dry and wipe:Blow dry and wipe each component dry.

  7. Assembly and testing:Reassemble the parts and test the bathroom heater.

  8. Clean up the site:Clean and tidy the bathroom work area.

02 · BATHROOM & LAUNDRY

Window-mounted bathroom heater

Cleaning focus

Remove parts, dust them, clean the casing and squirrel-cage fan, then dry and test run after reassembly.

Scope and Notes

  • The actual dismantling scope will be assessed according to the model and equipment condition; customers do not need to remove the bathroom heater themselves.
Expand in order 8 steps
  1. Check suitability:Check whether it is suitable for cleaning and maintenance.

  2. Protect the work area:Use waterproof materials to protect the bathroom area.

  3. Power off and dismantling:The technician switches off the power and removes the parts step by step.

  4. Remove dust buildup:Use tools to remove dust buildup from the heating element and dust filter.

  5. Clean the casing and fan barrel:Use a dedicated cleaner and a high-pressure water spray to clean water-washable parts, while protecting electronic and heating parts.

  6. Air-dry and wipe dry:Air-dry and wipe the removed parts dry.

  7. Reassemble and inspect:Reassemble and check functionality and operation.

  8. Restoration site:Clean the bathroom work area and restore it to its original condition.

03 · BATHROOM & LAUNDRY

Top-loading washing machine

Cleaning focus

Clean the inner drum, the area under the top cover, and the detergent dispenser, following the applicable cleaning cycle.

Scope and Notes

  • This process does not mean the inner tub will be removed; the scope of disassembly is subject to confirmation at the time of booking.
  • Steam treatment is assessed according to the appliance instructions and the materials of the unit; control panels, wiring and electronic parts are not directly sprayed with steam.
  • For steam machines, add water and use them according to the original manufacturer's instructions; do not put disinfectant directly into the water tank.
Expand in order 6 steps
  1. Prepare cleaning equipment:Add water and preheat according to the Kärcher equipment instructions, and confirm the cleaning method suitable for the washing machine.

  2. External Cleaning:Switch off and unplug the washing machine, clean the top cover and exterior surfaces, and wipe the control panel in an appropriate manner.

  3. Internal Cleaning:Open the top cover and clean the inner drum, the underside of the top cover, and the detergent and fabric softener dispensers; steam treatment is limited to suitable parts.

  4. Clean the dust filter:If there is a removable dust filter, remove it, clean it, and rinse it with clean water.

  5. Cleaning cycle:According to the washing machine's supported modes and detergent instructions, use a washer-specific cleaner to complete washing, rinsing and spinning; hot water mode applies only to supported models.

  6. Drain dry:After completion, open the top cover and let the inside drain naturally.

04 · BATHROOM & LAUNDRY

Front-load washing machine (front loader)

Cleaning focus

Clean the door opening, rubber seal, drum and detergent drawer, then run a cleaning cycle.

Scope and Notes

  • This process does not mean the drum will be removed; high-temperature mode depends on whether the model supports it.
  • Steam treatment is assessed according to the appliance instructions and the materials of the unit; control panels, wiring and electronic parts are not directly sprayed with steam.
  • For steam machines, add water and use them according to the original manufacturer's instructions; do not put disinfectant directly into the water tank.
Expand in order 7 steps
  1. Preparing equipment:Add water and preheat according to the Kärcher equipment instructions, and confirm the cleaning method suitable for the model and parts.

  2. External cleaning:Turn off and unplug the power, then clean the outside of the door and external surfaces; wipe the control panel appropriately.

  3. Cleaning the door opening and rubber seal:Treat dirt accumulated on the door frame and rubber seal.

  4. Clean the drum:Steam treatment of the cleanable drum surface can be arranged depending on the model’s suitability.

  5. Clean the drawer:Remove the detachable detergent drawer, clean it and rinse it with clean water.

  6. Cleaning cycle:Use a washer-specific cleaner and complete one cycle according to the cleaning mode supported by the model.

  7. Drain dry:Leave the washing machine door and detergent drawer open to let the inside drain naturally.

SERVICE SCOPE

Service coverage and booking notes

The included items in the base price, steam treatment, repair conversion cases and booking preparation are listed separately for easier checking.

01

What does the basic price include?

Bathroom heater: dusting the heating element and dust filter, dismantling and washing the casing and squirrel-cage fan, then drying, reassembling and testing; exhaust fans are dismantled and washed according to the process for the housing and fan blades.

View the cleaning scope for each item
  • Washing machine: cleaning can reach the inner drum, detergent drawer and compartment, and any applicable filter. Front-load models also have the door opening and rubber seal. We do not promise that the inner tub will be removed for all models.
  • Range hood: remove and clean the grease filter, fan and removable parts; dryer: door opening, rubber seal, drum and removable lint filter.
  • Ovens and dishwashers: interior, exterior, and removable racks/trays; cooktops: hob surface, removable burners, and burner caps; fans: blades, guard, and body.
  • Fridge: inner compartment, removable shelves and drawers; sofa, curtains and mattress: remove dust and surface dirt according to the material; floors and bathtubs are treated according to the applicable surface.
  • Removable parts are confirmed according to model, material and safety conditions. See the procedures below for each item; items not listed in the price table require a quotation first.
02

Is steam included? What is excluded?

For washing machines and other steam-cleaned appliances, including tumble dryers, ovens, dishwashers, cookers, fans, and refrigerators, the basic price already includes the applicable steam treatment. No extra steam add-on fee will be charged.

View steam cleaning and exclusions
  • Upholstery service arranges vacuuming and suitable high-temperature steam treatment according to the material; materials that are not suitable for steam will not be forced to undergo it.
  • Bathroom heaters and exhaust fans are mainly cleaned by dust removal, detergent and water washing of suitable parts, and are not all treated with steam. Electronic and heat-sensitive parts must be protected. The actual method will be arranged according to the suitability of the equipment and materials.
  • Does not include repairs, part replacement, or refurbishment of components. Stubborn stains, discolouration, or material damage may not be completely removed by cleaning alone.
03

When should it be changed to repair?

Failure to operate, motor, fan, control or heating component faults, water leakage and cracked parts from aging all need the cause checked first; cleaning should not be treated as repair.

View other repair situations
  • If any parts need repair or replacement, this will be explained and quoted first, and additional work will only be carried out after approval.
04

Preparation and photos before booking

Please provide the cleaning items, quantity, appliance model labels, installation location and a full view of the surrounding space. For fabric items, also provide a full-piece photo of the furniture, material label, dimensions and close-ups of the stains.

View pre-booking preparation
  • For high-level or built-in units, we also need photos and measurements of the installation height, removable panels and access openings; for faults or rusty areas, please include photos and short videos.
  • Remove items from inside the appliance and clutter from the work area, leaving space to access the unit, remove and place parts, and set tools down. Whether there is enough space will be assessed on site; there is no need to dismantle the unit yourself.
  • Remove bed sheets and mattress covers from the mattress, and arrange proper storage for food in the refrigerator in advance; cleaning requires the related equipment to be taken out of service, and the time required depends on the model and site conditions.
  • After upholstery cleaning, keep the area ventilated or use a dehumidifier, and do not use it until it is completely dry. Drying time depends on thickness, humidity and ventilation.
05

High-mounted units, access hatches and equipment constraints

If the unit is too high, the access panel is too small, the body is heavily rusted, or it cannot operate normally, please tell us in advance when booking and provide photos and measurements so we can assess whether the work can be done.

View on-site assessment arrangement
  • The actual workable scope must be confirmed on site; if safe work cannot be carried out, we will not force dismantling, cleaning, or repairs. If additional arrangements or repairs are needed, they will be explained and quoted first, and only carried out after approval.
How do I report after-sales issues?

If there is a problem after service, please contact customer service via WhatsApp, phone or email and provide the following information so we can verify the service and the cause of the issue.

  • Service date, booking name and contact number.
  • Service address, and the unit, model or service item with the issue.
  • When did the problem occur, what exactly happened, and provide clear photos or short videos.
  • If you have a quotation, payment record or service receipt, please provide them as well.

Customer service will first check the records and the cause of the problem, then confirm whether maintenance applies, how it will be followed up, and any possible charges; reporting a problem does not mean all faults will be repaired free of charge.

View warranty and after-sales notes →

Booking, payment and rescheduling

Payment, rescheduling and cancellation arrangements

01

Payment methods, deposit and balance

  • Bank transfer, FPS, cash, PayMe, and Alipay are accepted.
  • A deposit of HK$500 is required for cleaning and repair bookings.
  • The deposit will be deducted from the total fee, and the balance will be paid upon completion of the service or work. The deposit will not be added on top of the total price.
02

Reschedule: free if changed at least 24 hours in advance

  • For cleaning, repair, and installation, you may reschedule free of charge if you notify us at least 24 hours before the appointment.
  • If notice is less than 24 hours, or if the appointment is rescheduled after the technician has arrived: cleaning and repair rescheduling fee of HK$300 will be charged.
  • Please contact customer service via WhatsApp to reconfirm the service date and time.
  • The rescheduling fee, cancellation fee, and attendance fee are separate arrangements. If rescheduling is requested after arrival, it will be handled under the above rescheduling fee and will not be added to the HK$500 attendance fee.
03

Cancellation and refund for no-show

  • If the booking is cancelled directly before the technician arrives, a HK$300 cancellation fee will be charged for all services, regardless of how far in advance notice is given; free rescheduling in advance does not mean free cancellation.
  • After cancellation, HK$300 cancellation fee will be deducted from the paid deposit, and the balance will be refunded.
  • Refunds can be made by bank transfer, FPS, cash, PayMe or Alipay. Customer service will confirm the actual refund method and amount.

For example, if a cleaning deposit of HK$500 has been paid and the appointment is cancelled before the technician arrives, HK$300 cancellation fee will be deducted and HK$200 will be refunded.

View full payment and booking terms →

HomeHome cleaning services FAQ

Understand the applicable scope, charges and arrangements before booking

Can home cleaning be priced directly using AC cleaning rates?

No. Home cleaning is checked against the relevant charges and procedures on this site based on the actual items, materials, quantities, sizes, and site conditions. The AC per-unit price is not used as a substitute quotation for other cleaning services.

Enquire about HomeWhat information is needed for residential cleaning?

Please provide the required items, quantity, dimensions, materials and site photos, and explain the stains, available moving space and past handling conditions. If the information is unclear, customer service will verify it first; a single partial photo does not guarantee the final charge or result.

Does cleaning guarantee that all stains will disappear completely?

No. Results depend on the material, type of stain, depth of penetration, and how long it has been there. First confirm the suitable treatment method and limitations. We do not promise that all stains can be fully removed, and we do not guarantee results with a fixed percentage.

Is the home visit confirmed after filling in the booking form?

No. The form is for submitting a service request. The date, time, work scope and quotation still need to be confirmed by customer service. Payment, deposits and rescheduling are handled according to the confirmed terms.

View other service and booking FAQs →

READY WHEN YOU ARE

Want to arrange home cleaning?

Provide the item, quantity and site photos so that we can confirm the service scope and quotation.

Please provide the model, quantity, district, issue, and preferred date. If you have photos, please send them too for a more accurate quotation.