North Point, Quarry Bay
Residential and office units in the same building may have different equipment management and quoting methods. Domestic window/split-unit cleaning and commercial units are quoted separately by model.
DISTRICT SERVICES
For residential and commercial equipment in North Point, Quarry Bay, Shau Kei Wan and Chai Wan, the model cannot be judged by estate or building name alone. Even within the same estate, installation year and replacement setup may differ. Before cleaning, repair or replacement, first confirm the equipment label, outdoor unit location, drainage and management office arrangements; if you are concerned about corrosion caused by the coastal environment, the actual condition of the parts should be checked, and no promise of anti-rust or disinfection effect is made directly.
OVERVIEW
AC service information for the Eastern District residential and commercial sector, covering cleaning, repair, installation and inspection. Please provide the model, indoor and outdoor unit positions, and management arrangements when enquiring, and do not assume equipment specifications from the estate name.
CLEANING FIRST
For AC cleaning in an estate or single-block building in the Eastern District, first confirm whether each unit is a window unit, split-type unit or ceiling-mounted unit, then enquire by number of units and the applicable price list. Cleaning parts, water protection and test runs are arranged according to the equipment type, not assumed from the estate name.
Split AC cleaning mainly covers the indoor unit: protect the surrounding area and circuit board, clean the evaporator coil, blower fan blades, dust filter and drain pan, handle and check drainage, then reassemble and test the unit.
For a window-type air conditioner, first assess whether it can be safely removed. Then clean the internal parts that can be handled, the dust filter, heat exchanger and drip tray, and reinstall it in place before checking operation. Customers do not need to dismantle the unit themselves.
Basic indoor cleaning for split-type units does not include the outdoor condenser. Additional drain work, special locations, or add-on items will be confirmed separately under the applicable conditions. We will inspect the unit before cleaning, then reassemble and test it after cleaning. If other issues are found, we will explain them first; repairs are not automatically included as part of cleaning.
Residential window and split-type units use the current price list according to unit type and the number in the same household; for same-day group bookings across households, please enquire separately about group-buy arrangements, and do not directly combine them with the same-household multi-unit discount.The area or property name itself does not create a separate cleaning price.
For dripping enquiries, explain when it started, where it appears and what has changed since the last cleaning, and provide the indoor unit and drainage details to help distinguish dirt buildup from other causes.
The inspection will first identify dripping, odour, noise, insufficient cooling or tripping issues, then find the cause according to the equipment and site conditions. If the customer does not proceed with repair or does not accept the quotation, a fixed HK$500 inspection/call-out fee will be charged as the same fee item; if repair is carried out, HK$500 can be deducted from the repair cost. Please verify the amount payable when confirming the quotation.
If there is a burning smell, smoke, repeated tripping, or water near electrical parts, please stop using the equipment first and do not keep switching it on or dismantle it yourself.
View inspection fees and repair servicesMultiple units in the same household may have different faults. Repair quotations are based on the actual units and parts to be handled, and not all units will be treated as needing parts replacement.
Repairs are based on the inspection results, with the fault, possible solutions, and quotation explained before work begins. Parts must be checked against the model and availability; lack of cooling alone will not be treated as proof that refrigerant needs topping up. Our repair service does not include warranty, including repair parts and workmanship.
View full AC repair serviceBefore replacement, confirm the outdoor unit rack, pipe routing and drainage. If the old unit was relocated or the setup was changed after renovation, please provide that information too.
Before installation or replacement, confirm the old and new model types, indoor and outdoor unit locations, support, pipework, drainage and power supply, and then clearly list dismantling of the old unit, transport, extra work and the quotation. Running a new power line from the main switch to the unit is not included in basic installation; general installation warranty is one year, while the manufacturer’s warranty is separate.
View installation scope and quotationWHAT TO CHECK
The estate name cannot replace model information
The outdoor unit and drainage position must be checked on site
NEIGHBOURHOOD SERVICES
Scope is confirmed based on the actual address, use and equipment; the following is not a branch list or a record of completed works.
Residential and office units in the same building may have different equipment management and quoting methods. Domestic window/split-unit cleaning and commercial units are quoted separately by model.
Residents of estates or single-block buildings can request a quote based on the model type and quantity in each flat. If you want to arrange a group booking across different households, please also provide each flat's location and the preferred same-day service date; do not directly mix this with the price for multiple units in one household.
FOUR SERVICE PATHS
Cleaning, fault inspection, repair and installation each require different preparation and quotation arrangements. The links below lead to the current service pages.
PLACE EXAMPLES
For area reference only and does not mean work has been done at these locations or that arrangements are guaranteed; please confirm with customer service based on the address.
QUESTIONS
It cannot be applied directly. The model, quantity, installation location and extra work may all differ. You may provide the same basic information for comparison, but it must still be confirmed against your own equipment.
Do not judge by district alone. Whether there is corrosion and what treatment is needed should be based on the actual equipment, manufacturer's requirements and the scope we can accept; do not assume every unit needs or suits the same treatment.
For AC cleaning in an estate or single-block building in the Eastern District, first confirm whether each unit is a window unit, split-type unit or ceiling-mounted unit, then enquire by number of units and the applicable price list. Cleaning parts, water protection and test runs are arranged according to the equipment type, not assumed from the estate name. For split-type AC, the main cleaning area is the indoor unit: protect the surrounding area and circuit board, clean the evaporator coil, fan blades (squirrel cage), dust filter and drain tray, handle and check drainage, then reassemble the parts and test the unit. For window units, assess the removal arrangement first, then clean, reassemble and test.
The inspection will first identify dripping, odour, noise, insufficient cooling or tripping issues, then find the cause according to the equipment and site conditions. If the customer does not proceed with repair or does not accept the quotation, a fixed HK$500 inspection/call-out fee will be charged as the same fee item; if repair is carried out, HK$500 can be deducted from the repair cost. Please verify the amount payable when confirming the quotation.
Not the same. Cleaning and maintenance of 90 should be checked against the service terms for the applicable reasons and conditions; not every dripping case qualifies for free repair. Our repair parts and workmanship are not under warranty; general installation warranty is one year, while the manufacturer’s warranty is handled separately.
Please provide the estate or building, model, quantity, and photos so customer service can verify the arrangement and quotation.