DISTRICT SERVICES
For estates and village houses in Tuen Mun Town Centre, Tuen Mun Pier, So Kwun Wat and Lam Tei, please first confirm the outdoor unit location, support, power supply and drainage before arranging cleaning or replacement. A village house does not mean the equipment is always easy to access. The total installation cost for a new unit also cannot be judged by the unit price alone. Basic installation, extra piping, power supply and safe work must be explained item by item, and arrangements will be made only after the customer confirms the scope.
OVERVIEW
AC service information for residential buildings, estates and village houses in Tuen Mun. Before cleaning, repairing or replacing an AC, confirm the indoor and outdoor unit locations, power supply, drainage, access and quotation scope.
CLEANING FIRST
For estates and village houses in Tuen Mun District, AC cleaning is confirmed based on the actual model and number of units. For window units, the removal position is assessed first; for split units, the indoor unit is protected against water. Different floors, exterior walls or support conditions will be checked on site separately.
Split AC cleaning mainly covers the indoor unit: protect the surrounding area and circuit board, clean the evaporator coil, blower fan blades, dust filter and drain pan, handle and check drainage, then reassemble and test the unit.
For a window-type air conditioner, first assess whether it can be safely removed. Then clean the internal parts that can be handled, the dust filter, heat exchanger and drip tray, and reinstall it in place before checking operation. Customers do not need to dismantle the unit themselves.
Basic indoor cleaning for split-type units does not include the outdoor condenser. Additional drain work, special locations, or add-on items will be confirmed separately under the applicable conditions. We will inspect the unit before cleaning, then reassemble and test it after cleaning. If other issues are found, we will explain them first; repairs are not automatically included as part of cleaning.
Residential window and split-type units use the current price list according to unit type and the number in the same household; for same-day group bookings across households, please enquire separately about group-buy arrangements, and do not directly combine them with the same-household multi-unit discount.The area or property name itself does not create a separate cleaning price.
For water dripping in a village house or multi-storey unit, provide the affected floor, unit and drainage location. During inspection, separate equipment drainage from other leak sources.
The inspection will first identify dripping, odour, noise, insufficient cooling or tripping issues, then find the cause according to the equipment and site conditions. If the customer does not proceed with repair or does not accept the quotation, a fixed HK$500 inspection/call-out fee will be charged as the same fee item; if repair is carried out, HK$500 can be deducted from the repair cost. Please verify the amount payable when confirming the quotation.
If there is a burning smell, smoke, repeated tripping, or water near electrical parts, please stop using the equipment first and do not keep switching it on or dismantle it yourself.
View inspection fees and repair servicesEquipment faults, support issues, and power supply issues must be confirmed separately. The quotation should state the items that can be handled and must not count all problems as included in cleaning.
Repairs are based on the inspection results, with the fault, possible solutions, and quotation explained before work begins. Parts must be checked against the model and availability; lack of cooling alone will not be treated as proof that refrigerant needs topping up. Our repair service does not include warranty, including repair parts and workmanship.
View full AC repair serviceBefore installation, check the outdoor location, support, drainage and power supply, especially whether the existing power supply is usable or a new power line is required.
Before installation or replacement, confirm the old and new model types, indoor and outdoor unit locations, support, pipework, drainage and power supply, and then clearly list dismantling of the old unit, transport, extra work and the quotation. Running a new power line from the main switch to the unit is not included in basic installation; general installation warranty is one year, while the manufacturer’s warranty is separate.
View installation scope and quotationWHAT TO CHECK
Assess village house external walls, support and drainage by location.
Pulling a new power supply is not included in basic installation
NEIGHBOURHOOD SERVICES
Scope is confirmed based on the actual address, use and equipment; the following is not a branch list or a record of completed works.
For estate cleaning, please enquire based on the number of window or split units in your flat; for ceiling-mounted units or special installations, please provide the access panel and model number, and confirm the applicable work scope separately.
When enquiring about a village house, state the floor, moving access and outdoor unit location. Cleaning on different floors, cross-unit groups and new installation works must each be listed separately.
FOUR SERVICE PATHS
Cleaning, fault inspection, repair and installation each require different preparation and quotation arrangements. The links below lead to the current service pages.
QUESTIONS
No advance guarantee can be made. The outdoor unit location, support, work access and the safe working methods that can be used must first be checked before confirming the equipment and cost.
Under the current installation policy, laying a new power supply line is not included in the basic installation scope. If needed, the site should be checked first and the project and charges confirmed separately.
For estates and village houses in Tuen Mun District, AC cleaning is confirmed based on the actual model and number of units. For window units, the removal position is assessed first; for split units, the indoor unit is protected against water. Different floors, exterior walls or support conditions will be checked on site separately. For split-type ACs, the main cleaning area is the indoor unit: the surrounding area and circuit board are protected, and the evaporator, fan blades, dust filter and drainage tray are cleaned, with drainage handled and checked before reassembly and testing. For window units, the removal arrangement is assessed first, followed by cleaning, reassembly and testing.
The inspection will first identify dripping, odour, noise, insufficient cooling or tripping issues, then find the cause according to the equipment and site conditions. If the customer does not proceed with repair or does not accept the quotation, a fixed HK$500 inspection/call-out fee will be charged as the same fee item; if repair is carried out, HK$500 can be deducted from the repair cost. Please verify the amount payable when confirming the quotation.
Not the same. Cleaning and maintenance of 90 should be checked against the service terms for the applicable reasons and conditions; not every dripping case qualifies for free repair. Our repair parts and workmanship are not under warranty; general installation warranty is one year, while the manufacturer’s warranty is handled separately.
Please provide the estate or building, model, quantity, and photos so customer service can verify the arrangement and quotation.
