DISTRICT SERVICES
For residential and commercial equipment in Wong Tai Sin, Diamond Hill, Tsz Wan Shan, Lok Fu and San Po Kong, cleaning and fault checks should be considered separately. Weak airflow, unusual noise or odor may come from different causes; when enquiring, please state the model, symptoms and when the problem started. Please also confirm protection arrangements for furniture, appliances and the work area in advance, and do not use absolute wording such as "will not make any mess at all" in place of actual protection steps.
OVERVIEW
Information on AC services for residential and commercial premises in Wong Tai Sin. Depending on whether it is a window AC, split-type AC or commercial equipment, confirm the information and arrangements required for cleaning, repair, installation and inspection.
CLEANING FIRST
For AC cleaning in Wong Tai Sin District, cleaning is arranged according to the dusty components and model, with space reserved around beds, cabinets and appliances for protection. The dust filter, cooling coil, fan wheel and drainage areas are handled according to the actual equipment, and the unit is tested after cleaning.
Split AC cleaning mainly covers the indoor unit: protect the surrounding area and circuit board, clean the evaporator coil, blower fan blades, dust filter and drain pan, handle and check drainage, then reassemble and test the unit.
For a window-type air conditioner, first assess whether it can be safely removed. Then clean the internal parts that can be handled, the dust filter, heat exchanger and drip tray, and reinstall it in place before checking operation. Customers do not need to dismantle the unit themselves.
Basic indoor cleaning for split-type units does not include the outdoor condenser. Additional drain work, special locations, or add-on items will be confirmed separately under the applicable conditions. We will inspect the unit before cleaning, then reassemble and test it after cleaning. If other issues are found, we will explain them first; repairs are not automatically included as part of cleaning.
Residential window and split-type units use the current price list according to unit type and the number in the same household; for same-day group bookings across households, please enquire separately about group-buy arrangements, and do not directly combine them with the same-household multi-unit discount.The area or property name itself does not create a separate cleaning price.
Noise, reduced airflow or odour is not necessarily caused only by dust. Describing how long the symptoms have lasted and how the unit is being used will help decide whether cleaning should come first or whether a fault inspection is needed.
The inspection will first identify dripping, odour, noise, insufficient cooling or tripping issues, then find the cause according to the equipment and site conditions. If the customer does not proceed with repair or does not accept the quotation, a fixed HK$500 inspection/call-out fee will be charged as the same fee item; if repair is carried out, HK$500 can be deducted from the repair cost. Please verify the amount payable when confirming the quotation.
If there is a burning smell, smoke, repeated tripping, or water near electrical parts, please stop using the equipment first and do not keep switching it on or dismantle it yourself.
View inspection fees and repair servicesOnly after inspection will we explain the parts that need adjustment or repair. Parts supply will be checked against the model, and we will not apply another customer's repair quotation just because the symptoms are similar.
Repairs are based on the inspection results, with the fault, possible solutions, and quotation explained before work begins. Parts must be checked against the model and availability; lack of cooling alone will not be treated as proof that refrigerant needs topping up. Our repair service does not include warranty, including repair parts and workmanship.
View full AC repair serviceFor residential replacement, the indoor, outdoor and power supply positions must be provided. For commercial equipment, also state the available shutdown time and management requirements.
Before installation or replacement, confirm the old and new model types, indoor and outdoor unit locations, support, pipework, drainage and power supply, and then clearly list dismantling of the old unit, transport, extra work and the quotation. Running a new power line from the main switch to the unit is not included in basic installation; general installation warranty is one year, while the manufacturer’s warranty is separate.
View installation scope and quotationWHAT TO CHECK
Unusual sounds, airflow and odour do not directly mean dirt
First confirm furniture protection and working space.
NEIGHBOURHOOD SERVICES
Scope is confirmed based on the actual address, use and equipment; the following is not a branch list or a record of completed works.
For public housing, Home Ownership Scheme housing, or private housing, first enquire according to the model in your unit; provide the relative positions of the furniture and the unit so that protection arrangements can be made, and there is no need to remove the casing yourself first.
For commercial sites, please state the use, equipment, working height and surrounding goods when enquiring; the cleaning scope, quotation and shutdown arrangement for residential and commercial models are handled separately.
FOUR SERVICE PATHS
Cleaning, fault inspection, repair and installation each require different preparation and quotation arrangements. The links below lead to the current service pages.
QUESTIONS
Not necessarily. A dust filter, accumulated dirt, the fan and other issues can all affect airflow. The actual situation must be checked before confirming whether cleaning, inspection or repair is needed.
First provide photos of the space below and around the unit to confirm working room. Movable items can be handled as instructed after confirmation; do not risk moving large furniture or appliances yourself.
For AC cleaning in Wong Tai Sin District, cleaning is arranged according to the dusty components and model, with space reserved around beds, cabinets and appliances for protection. The dust filter, cooling coil, fan wheel and drainage areas are handled according to the actual equipment, and the unit is tested after cleaning. For split-type ACs, the main cleaning scope is the indoor unit: protect the surroundings and circuit board, clean the cooling coil, fan blades, dust filter and drain pan, handle and check drainage, then reassemble the parts and test the unit. For window ACs, we first assess the dismantling arrangement, then clean, reassemble and test the unit.
The inspection will first identify dripping, odour, noise, insufficient cooling or tripping issues, then find the cause according to the equipment and site conditions. If the customer does not proceed with repair or does not accept the quotation, a fixed HK$500 inspection/call-out fee will be charged as the same fee item; if repair is carried out, HK$500 can be deducted from the repair cost. Please verify the amount payable when confirming the quotation.
Not the same. Cleaning and maintenance of 90 should be checked against the service terms for the applicable reasons and conditions; not every dripping case qualifies for free repair. Our repair parts and workmanship are not under warranty; general installation warranty is one year, while the manufacturer’s warranty is handled separately.
Please provide the estate or building, model, quantity, and photos so customer service can verify the arrangement and quotation.
