SERVICE DETAILS
AC cleaning for clinics and medical centres,Inspection, repair and installation
Coordinate with clinic hours and privacy arrangements for consulting rooms. We provide general cleaning only and do not make medical-grade or disinfection claims.
OVERVIEW
Overview
AC cleaning, fault inspection, repair and installation arrangements for clinics and medical centres. AC cleaning for clinics should avoid consultation and treatment periods, with medical records, equipment and supplies protected first, and the consultation rooms that can be accessed confirmed in advance. Check the applicable cleaning process, current prices, inspection fees, and the boundaries between repair and installation.
KEY CHECKS
Key preparation points before arranging
Treatment schedule coordination
You may enquire about arrangements during clinic closure hours or at weekends to avoid work while patients are present.
Consultation room privacy
Medical records, documents and equipment in the consultation room should be collected or covered by the clinic in advance.
Medical equipment protection
Equipment below the AC must be moved or covered in advance, and we will not operate any medical equipment.
Service scope boundaries
Cleaning is limited to accessible parts and dirt based on the actual equipment, and is not the same as medical-grade disinfection or full compliance. If there are specified process, protection or document requirements, please provide them first and confirm the scope we can handle.
CLEANING FIRST
AC Cleaning Scope and Work Arrangement
AC cleaning for clinics should avoid consultation and treatment periods, with medical records, equipment and supplies protected first, and the consultation rooms that can be accessed confirmed in advance. Depending on the unit type, clean removable and accessible parts, handle drainage and test the unit; do not describe general cleaning as medical disinfection or a designated infection-control project.
Inspect first, then clean, and finally test the unit
- First record the condition of the unit, confirm the installation location, removable parts and scope of work, and protect furniture, goods and electronic devices under the unit
- Dismantle and clean the applicable parts according to the actual model and safety conditions, handle dirt build-up, water collection and drainage, and do not treat repairs as included in washing the unit
- After reassembling the parts, test run, check drainage and tidy the site; if there is any pre-existing fault or extra work, it will be explained and quoted first
View the full process for the actual model
Cleaning maintenance and pricing90-day cleaning maintenance is subject to the terms; pricing is based on model type and number of units
The cleaning service includes a 90-day warranty for problems caused by the cleaning service; dripping and leakage cases must first have the cause verified and the applicable terms confirmed at booking, and not all cases qualify for free repair.
The following are for reference by equipment type only, and do not mean the same brand or venue must use all of the above models. Basic cleaning is priced by model and unit count; outdoor condensers, steam add-ons, special locations and extra work are subject to eligibility checks, and no brand-specific or industry-standard price is created.
Other AC services on the same job
FAULT INSPECTIONAir Conditioner Inspection: Identify the Problem FirstIf no repair is carried out, a fixed HK$500 inspection/attendance fee applies; it can be waived from the repair fee if you proceed with the repair.
Please state whether the affected area is a consultation room, waiting area, or other room, and whether there is any odour, dripping water, or fault code. First distinguish between general air-conditioning equipment and special medical-environment systems; pressure control, filter certification, or other specialist requirements must be checked separately for capability and scope.
Inspection fee and safety reminder
After the technician visits for an inspection, if the customer does not proceed with the repair or does not accept the repair quotation, a fixed HK$500 inspection/attendance fee will be charged; this is a single charge and is not split into two separate charges.
If you notice a burning smell, smoke, repeated tripping, or water near electrical parts, stop using the equipment first. Do not keep restarting it or dismantle it yourself.
REPAIRAir conditioning repair: confirm the quotation first, then proceedProceed only after the quotation is confirmed; our repair service does not include warranty
First confirm the shutdown area and instrument protection, then list the repair items and quote based on the inspection result. Please provide any clinic-specific documents, procedures or acceptance requirements in advance; general air-conditioning repair does not guarantee that a special treatment environment will meet all standards.
Keep costs and maintenance separate
If you agree to proceed with repairs, HK$500 can be deducted from the repair fee; please check the deduction and amount payable when confirming the quotation.
Our repair service does not include a warranty, including repair parts and workmanship. Please understand the repair scope and fees before accepting the quotation.
Repair parts must be checked against model and supply. We do not guarantee that parts are available for all models or that same-day repair is possible. We will not treat refrigerant top-up as necessary before the cause is confirmed.
INSTALLATIONAC installation and replacementGeneral installation includes a one-year warranty, separate from the manufacturer's warranty; new power supply wiring and extra works quoted separately
Installation or replacement must take into account the room’s use, equipment location, airflow, drainage and maintenance access. For systems involving specific pressure, filtration or medical design requirements, do not apply ordinary domestic replacement arrangements; first confirm the applicable work and relevant professional requirements.
Quote separately for work beyond the basic scope
Pulling a new power supply from the main switch to the unit is not included; please provide the existing power supply location for the technician to assess and quote separately.
First confirm old unit removal, transport, copper pipes (the copper tubes through which the refrigerant flows), drain pipes, fixing and any extra work needed. General installation warranty and the manufacturer's product warranty are separate. Please see the installation service page for the full scope; special systems are not directly subject to general replacement terms.
RELATED
Charges, services and cases
QUESTIONS
Frequently asked questions
Is the cleaning medical grade?
No. We provide general AC cleaning only and do not make medical-grade or disinfection claims.
Can it be arranged on a clinic closure day?
You can inquire; the actual time slot must be confirmed by customer service.
What should be prepared for a clinic located inside a commercial building?
Please first understand the management office's work rules, and provide the model, quantity, and photos.
Are the inspection fee and the call-out fee charged twice?
After the technician visits for an inspection, if the customer does not proceed with the repair or does not accept the repair quotation, a fixed HK$500 inspection/attendance fee will be charged; this is a single charge and is not split into two separate charges. If repair is approved, HK$500 can be deducted from the repair cost; please confirm the deduction and the amount payable when confirming the quotation. Inspection does not include cleaning, parts or repair, and related work will only be arranged after the quotation is confirmed.
Is the warranty the same for repairs and installations?
Our repair service does not include a warranty, including repair parts and workmanship. Please understand the repair scope and fees before accepting the quotation. We provide a one-year installation warranty, covering brackets and leaks caused by glass sealing or sealant. For split units, it also covers refrigerant leakage caused by poor refrigerant-pipe connection; not all water leaks or refrigerant leaks are covered by installation warranty. The two services must not be mixed up; for the full scope and exclusions, please see the repair and installation service pages, and special systems must be confirmed separately.
Enquire about ClinicClinics and medical centres AC services
Provide the premises address, AC model, number of units and photos of the installation location, and state whether cleaning, inspection, repair or installation is needed, so customer service can confirm the service scope and quotation