PROPERTY SCENARIO
Public housing / subsidised sale housing AC cleaning,Inspection, repair and installation
Public housing and other subsidised sale housing do not mean the same type of air conditioning or the same set of construction rules. Different projects have different development backgrounds, management arrangements and unit positions, and residents may also have changed equipment. Enquiries should be based on the actual unit and applicable management requirements, rather than treating all projects as public housing works.
OVERVIEW
Overview
For public housing, Green Form Subsidised Home Ownership Scheme and related subsidised sale housing, first confirm the project management, unit position, drainage and existing equipment, then enquire about cleaning, repair, installation and inspection.
CLEANING FIRST
Public housing / subsidised sale housing AC Cleaning Service Details
For public housing and subsidised sale housing, when cleaning air conditioners, first identify whether it is a window unit, split unit or ceiling-mounted equipment, then confirm the parts to be cleaned and water protection one by one. Original equipment, owner-replaced units and renovated repositioned units may differ, and charges are checked according to the existing model type and number of units.
What is included in the cleaning?
Split AC cleaning mainly covers the indoor unit: protect the surrounding area and circuit board, clean the evaporator coil, blower fan blades, dust filter and drain pan, handle and check drainage, then reassemble and test the unit.
For a window-type air conditioner, first assess whether it can be safely removed. Then clean the internal parts that can be handled, the dust filter, heat exchanger and drip tray, and reinstall it in place before checking operation. Customers do not need to dismantle the unit themselves.
Basic indoor cleaning for split-type units does not include the outdoor condenser. Additional drain work, special locations, or add-on items will be confirmed separately under the applicable conditions. We will inspect the unit before cleaning, then reassemble and test it after cleaning. If other issues are found, we will explain them first; repairs are not automatically included as part of cleaning.
Charges and cleaning process
Residential window and split-type units use the current price list according to unit type and the number in the same household; for same-day group bookings across households, please enquire separately about group-buy arrangements, and do not directly combine them with the same-household multi-unit discount.The area or property name itself does not create a separate cleaning price.
Repair, inspection and installation enquiries are also welcome
AC inspection: identify the problem firstHK$500 inspection/attendance fee; can be deducted from the repair fee if repair work is carried out
If the unit is still under its original warranty, first confirm the responsible party; for enquiries about dripping or lack of cooling, provide the equipment and problem location, and do not dismantle the unit yourself to test it.
The inspection will first identify dripping, odour, noise, insufficient cooling or tripping issues, then find the cause according to the equipment and site conditions. If the customer does not proceed with repair or does not accept the quotation, a fixed HK$500 inspection/call-out fee will be charged as the same fee item; if repair is carried out, HK$500 can be deducted from the repair cost. Please verify the amount payable when confirming the quotation.
If there is a burning smell, smoke, repeated tripping, or water near electrical parts, please stop using the equipment first and do not keep switching it on or dismantle it yourself.
View inspection fees and repair servicesAir conditioner repair: confirm fault and quotationConfirm the quotation first; replacement parts and workmanship are not under warranty
After inspection, explain the fault, available parts and costs. Shared drainage or other management-area items must be clearly separated; do not assume all leakage can be solved by air-conditioner cleaning.
Repairs are based on the inspection results, with the fault, possible solutions, and quotation explained before work begins. Parts must be checked against the model and availability; lack of cooling alone will not be treated as proof that refrigerant needs topping up. Our repair service does not include warranty, including repair parts and workmanship.
View full AC repair serviceAir conditioner installation: confirm the work based on the unit positionGeneral installation includes a one-year warranty; new power supply wiring quoted separately
Before replacement, confirm the window location, exterior wall, support and estate management requirements. Basic installation and any additional piping, power supply or other works are separate items.
Before installation or replacement, confirm the old and new model types, indoor and outdoor unit locations, support, pipework, drainage and power supply, and then clearly list dismantling of the old unit, transport, extra work and the quotation. Running a new power line from the main switch to the unit is not included in basic installation; general installation warranty is one year, while the manufacturer’s warranty is separate.
View installation scope and quotationKEY CHECKS
Key preparation points before arranging
First distinguish the item from management requirements
For public housing, Green Form Subsidised Home Ownership Scheme and related Housing Society projects, the applicable management arrangements should be checked. Provide the property, block and nature of the works, and confirm whether notification, designated work hours or protection of common access routes is required.
An existing machine location does not mean every new model will fit
Before replacement, confirm the original model, dimensions, support, ventilation and maintenance space. Do not assume your location can be installed in the same way just because another unit in the same property uses the same model.
Drainage arrangement handled according to actual conditions
First explain the AC dripping, drain connection and problem location. Responsibility for unit drainage and public pipes may differ, so clearing a public pipe should not be treated as a standard included item in AC cleaning.
Define cleaning, inspection, and maintenance responsibilities clearly
If the equipment is still under original manufacturer or original contractor maintenance, first confirm the scope of responsibility. Cleaning is not the same as repair, and it does not mean the original maintenance provider can be replaced for all parts issues.
The quote lists extra work
If pipe changes, support work, extra power supply or compliance with management requirements are needed, the scope and cost must be confirmed first. Do not assume all additional work is included just because of the property type.
FOUR SERVICE PATHS
First identify which type of service you need
Cleaning, fault inspection, repair and installation each require different preparation and quotation arrangements. The links below lead to the current service pages.
- AC cleaningFirst identify the model and quantity, then confirm the cleaning scope and current charges.
- AC repairReport no cooling, dripping water, or unusual noise first; we will inspect before confirming repair.
- AC installationCheck the unit location, support, piping, drainage and power supply before confirming the work
- AC inspectionPrepare the model, error code and site details to understand the inspection and attendance arrangement
QUESTIONS
Frequently asked questions
Do subsidised housing estates follow the same construction specifications as public housing?
It cannot be treated as the same in every case. Check the actual project, unit location and applicable management requirements before confirming the work arrangement; do not use the housing category in place of on-site information.
Is AC dripping always caused by a clogged drain pipe in the unit?
Not necessarily. Dirt, drainage, installation and other faults can all cause dripping. The cause must be identified first, and the responsibility for the unit and common facilities must be separated.
Can you guarantee that the installation will be approved by management?
It cannot replace a management office approval promise. Customers may first provide the applicable rules and declaration requirements, then confirm the work plan and any supporting information needed.
Which parts are actually cleaned during AC cleaning?
For public housing and subsidised sale housing, when cleaning air conditioners, first identify whether it is a window unit, split unit or ceiling-mounted equipment, then confirm the parts to be cleaned and water protection one by one. Original equipment, owner-replaced units and renovated repositioned units may differ, and charges are checked according to the existing model type and number of units. For split-type air conditioners, the main cleaning scope is the indoor unit: protect the surroundings and circuit board, clean the cooling coil, fan blades, dust filter and drain pan, handle and check the drainage, then reassemble and test the unit. For window units, first assess the removal arrangement, then clean, reassemble and test.
How is the inspection fee for an air conditioner calculated, and can it be deducted during repair?
The inspection will first identify dripping, odour, noise, insufficient cooling or tripping issues, then find the cause according to the equipment and site conditions. If the customer does not proceed with repair or does not accept the quotation, a fixed HK$500 inspection/call-out fee will be charged as the same fee item; if repair is carried out, HK$500 can be deducted from the repair cost. Please verify the amount payable when confirming the quotation.
Are the maintenance terms the same for cleaning, repair, and installation?
Not the same. Cleaning and maintenance of 90 should be checked against the service terms for the applicable reasons and conditions; not every dripping case qualifies for free repair. Our repair parts and workmanship are not under warranty; general installation warranty is one year, while the manufacturer’s warranty is handled separately.
Enquire about residential / subsidised sale flat AC services
Please provide the building or venue name, model, quantity, and photos of the unit location so customer service can verify.