LUSO APARTMENTS
Luso ApartmentsAir conditioningServices
Kowloon City · Residential / Composite Property
The public source for Luso Apartments is the Rating and Valuation Department building name record. The location is 5 Warwick Rd. 5. Property information is for address and enquiry preparation only and does not mean every unit has the same equipment or management arrangements. Air conditioner cleaning is confirmed by the existing model, quantity, and safely accessible locations; the building name alone cannot determine the model or scope of work.
AMain services · HOME AC CLEANING
Residential AC cleaning
AC cleaning is our main service. Split units and window units use the same household price list, charged by the number of units cleaned; additional items will be quoted separately first.
KNOW THE PLACE
Information and On-site Preparation for Luso Apartments
Property Identity and Information Scope
The English name of Luso Apartments is Luso Apartments. Property information is for address and enquiry preparation only and does not mean every unit has the same equipment or management arrangements.
Address and Actual Entrance
5 Warwick Rd. 5. For enquiries, please provide the block, floor, unit and actual entrance together; properties with the same name, phase or nearby locations must not be treated as the same address.
Confirm Model and Safe Access First
Please provide photos of the unit, model, and safely accessible indoor and outdoor units first. Do not lean out, dismantle the unit, or remove supports yourself. Management requirements and available timeslots will be confirmed by customer service based on the information provided.
OPOExpert Air Conditioning has completed a total of50,000 case(s) or moreServices
Phase / block and location details
ADDRESS · LUSO APARTMENTS
Address coverage
- Official Source Record5 Warwick Rd. 5
Property details reference
Luso ApartmentsAC cleaning service details
Split-type indoor unit cleaning
Clean the cooling coil, fan blades (squirrel cage), dust filter and drain tray, and clear and inspect the drainage. Water collection and electronic board waterproof protection are prepared before cleaning.
Window unit cleaning
Clean the dust filter according to the model, installation location and accessible area, and inspect dust build-up. The customer does not need to dismantle the unit themselves.
Key points of the cleaning process
- Inspection and on-site protection
- Clean components and drainage
- Assembly and test run
- Clean up and restore the site
Basic scope and separate quotations
Basic indoor cleaning for split-type units does not include the outdoor condenser. If additional cleaning, repairs, or parts replacement are needed, we will first confirm feasibility and provide a quote, and proceed only after the customer’s confirmation.
BEFORE YOU MESSAGE
Prepare these four items before enquiry for a faster quotation
Unit type and quantity
Provide photos of each air conditioner’s unit, model and installation location, and distinguish between window units, split units or other systems.
Address and Entrance
Provide the full street number, phase, block and unit. For projects not yet completed, first confirm the move-in and access date.
On-site Protection and Time Slots
Please state any furniture, renovation, business or management requirements. Locations that cannot be safely accessed must first be assessed by a professional.
Existing Issues
Existing water dripping, poor cooling, unusual noise or tripping must be stated first. Cleaning does not replace fault diagnosis or repair.
ALSO AVAILABLE
You can also enquire about services other than cleaning
- BAC inspectionIf it is not cooling, leaking, making unusual noise, or showing an error code, please describe the issue first before arranging an inspection; inspection/visit fee HK$500
- CAC repairAfter inspection, the problem and quotation will be explained first. Repair will begin only after confirmation; HK$500 can be deducted from the repair fee, and repair is not covered by warranty
- DInstallation and replacementNew unit installation, old unit removal or unit relocation, quoted according to photos and site details; basic installation does not include new power wiring
QUESTIONS
Luso ApartmentsAC service FAQs
For water dripping or poor cooling at Luso Apartments, should cleaning or inspection come first?
Please first describe where and when the symptoms occur. Dust buildup, drainage issues and equipment faults require different handling. If the cause is unclear, inspection should come first before confirming cleaning or repair. Cleaning does not guarantee the fault will be resolved. If water is near electrical equipment, please stop using the relevant equipment first.
How is the on-site inspection fee for Luso Apartments charged?
The inspection / call-out fee is HK$500, and it is a single charge that will not be split and charged twice. If repair is carried out after inspection, this HK$500 may be deducted from the repair fee. If no repair is carried out or the quotation is not accepted, HK$500 will be charged.
Is there a warranty for air conditioner repair?
Our repair service does not include a warranty, including parts and workmanship. After inspection, we will first explain the fault, solution, required parts and quotation, and only proceed after confirmation. Parts supply is subject to checking against the actual model.
What installation items should be checked when replacing the air conditioner at Luso Apartments?
Please provide the old and new models, indoor and outdoor unit locations, support, piping, drainage and power positions to confirm removal of the old unit, transport and any additional work. New power wiring from the main switch to the unit is not included in basic installation. The general installation warranty is one year and is separate from the manufacturer's warranty. Building or management requirements will be confirmed according to the actual situation.
Is there a warranty for air conditioner cleaning?
The cleaning service includes a 90-day warranty. The applicable scope and conditions are subject to the cleaning service terms. For example, for water dripping cases, it must first be confirmed whether the issue was caused by the cleaning. This does not mean all pre-existing faults or leaks are repaired free of charge.
EnquiryLuso ApartmentsAC services
Enquire about AC cleaning, or learn about inspection, repair and installation arrangements; provideUnit type, quantity and photos to help customer service reply