UPPER NGAU TAU KOK ESTATE
Upper Ngau Tau Kok EstateAir conditioningServices
Kwun Tong · Public Rental Housing
Public information on Upper Ngau Tau Kok Estate comes from the Housing Authority's rental estate records, with the location listed as Kwun Tong (no street number provided in the source). The property information is for address and enquiry preparation only and does not mean every unit has the same equipment or management arrangements. Air-conditioner cleaning is confirmed based on the existing model, quantity and safely accessible positions; the building name alone cannot determine the model or scope of work.
AMain services · HOME AC CLEANING
Residential AC cleaning
AC cleaning is our main service. Split units and window units use the same household price list, charged by the number of units cleaned; additional items will be quoted separately first.
KNOW THE PLACE
Information and on-site preparation for Upper Ngau Tau Kok Estate
Property identity and information scope
The English name of Upper Ngau Tau Kok Estate is Upper Ngau Tau Kok Estate. The property information is for address and enquiry preparation only and does not mean every unit has the same equipment or management arrangements.
Street number still needs verification
Kwun Tong (no street number provided in the source). For enquiries, please also provide the block, floor, unit and actual entrance; properties with the same name, phase or neighbouring sites must not be treated as the same address.
Confirm model and safe access first
Please first provide photos of the indoor and outdoor units, together with the machine body, model and any safely accessible areas. Do not lean out, dismantle the unit or remove supports yourself; management requirements and available time slots will be confirmed by customer service based on the information provided.
OPOExpert Air Conditioning has completed a total of50,000 case(s) or moreServices
Phase / block and location details
ADDRESS · UPPER NGAU TAU KOK ESTATE
Address coverage
- Area onlyKwun Tong (no street number provided in the source)
Property details reference
Upper Ngau Tau Kok EstateAC cleaning service details
Split-type indoor unit cleaning
Clean the cooling coil, fan blades (squirrel cage), dust filter and drain tray, and clear and inspect the drainage. Water collection and electronic board waterproof protection are prepared before cleaning.
Window unit cleaning
Clean the dust filter according to the model, installation location and accessible area, and inspect dust build-up. The customer does not need to dismantle the unit themselves.
Key points of the cleaning process
- Inspection and on-site protection
- Clean components and drainage
- Assembly and test run
- Clean up and restore the site
Basic scope and separate quotations
Basic indoor cleaning for split-type units does not include the outdoor condenser. If additional cleaning, repairs, or parts replacement are needed, we will first confirm feasibility and provide a quote, and proceed only after the customer’s confirmation.
BEFORE YOU MESSAGE
Prepare these four items before enquiry for a faster quotation
Unit type and quantity
Provide photos of the body, model and installation position of each air conditioner, and distinguish between window units, split units or other systems.
Address and entrance
Provide the full street number, phase, block and unit; for projects not yet completed, first confirm move-in and site access dates.
On-site protection and timing
Please advise on furniture, renovation, business operations and management requirements; locations that cannot be reached safely should first be assessed by a professional.
Existing problems
Existing water leakage, insufficient cooling, unusual noise or tripping issues should be stated first. Cleaning does not replace fault inspection or repair.
ALSO AVAILABLE
You can also enquire about services other than cleaning
- BAC inspectionIf it is not cooling, leaking, making unusual noise, or showing an error code, please describe the issue first before arranging an inspection; inspection/visit fee HK$500
- CAC repairAfter inspection, the problem and quotation will be explained first. Repair will begin only after confirmation; HK$500 can be deducted from the repair fee, and repair is not covered by warranty
- DInstallation and replacementNew unit installation, old unit removal or unit relocation, quoted according to photos and site details; basic installation does not include new power wiring
QUESTIONS
Upper Ngau Tau Kok EstateAC service FAQs
For air-conditioner water leakage or poor cooling at Upper Ngau Tau Kok Estate, should cleaning or inspection come first?
Please first explain where and when the symptoms appear. Dust build-up, poor drainage and mechanical faults require different handling; if the cause is unclear, inspect first before confirming whether cleaning or repair is needed. Cleaning does not guarantee the problem will be resolved. If water is near electrical appliances, please stop using the relevant equipment first.
How is the on-site inspection fee calculated for Upper Ngau Tau Kok Estate?
The inspection/call-out fee is HK$500, and it is a single charge that will not be split and charged twice. If repair work is carried out after the inspection, this HK$500 can be deducted from the repair fee; if no repair is carried out or the quotation is not accepted, HK$500 will be charged.
Is there a warranty for air-conditioner repair?
Our repair service does not include a warranty, including parts and workmanship. After inspection, we will first explain the fault, the handling method, required parts and quotation, and work will start only after confirmation; parts availability is checked against the actual model.
What installation items need to be checked when replacing an air conditioner at Upper Ngau Tau Kok Estate?
Please provide the old and new models, indoor and outdoor unit locations, support, piping, drainage and power supply positions to confirm removal of the old unit, transport and any extra works. Pulling a new power supply from the main switch to the unit is not included in the basic installation. The general installation warranty is one year, and it is separate from the manufacturer's warranty; building or management requirements will be confirmed based on the actual situation.
Is there a warranty for air-conditioner cleaning?
The cleaning service includes a 90-day warranty. The scope and conditions are subject to the cleaning service terms; for example, for water leakage cases, it must first be confirmed whether the leakage was caused by the cleaning, and not all pre-existing faults or leaks are eligible for free repair.
EnquiryUpper Ngau Tau Kok EstateAC services
Enquire about AC cleaning, or learn about inspection, repair and installation arrangements; provideUnit type, quantity and photos to help customer service reply