CITY ICON
City IconAir conditioningServices
Southern · Residential / Mixed-use Property
The public source for City Icon is the Rating and Valuation Department building name record. The location data is 11 Ching Sau Lane11. The property information is for address and enquiry preparation only, and does not mean every unit has the same equipment or management arrangement. Cleaning service is confirmed by the existing model, quantity and safely accessible location; the building name alone cannot determine the model or scope of work.
AMain services · HOME AC CLEANING
Residential AC cleaning
AC cleaning is our main service. Split units and window units use the same household price list, charged by the number of units cleaned; additional items will be quoted separately first.
KNOW THE PLACE
City Icon information and visit preparation
Property identity and information scope
The English name of City Icon is City Icon. The property information is for address and enquiry preparation only, and does not mean every unit has the same equipment or management arrangement.
Address and actual entrance
11 Ching Sau Lane11. For enquiries, please provide the block, floor, unit and actual entrance together; properties with the same name, phased developments or adjacent properties must not be treated as the same address.
Confirm model and safe access first
Please first provide photos of the indoor and outdoor units showing the body, model and a safely accessible angle. Do not lean out, dismantle the unit or remove supports. Management requirements and available time slots will be confirmed by customer service based on the details provided.
OPOExpert Air Conditioning has completed a total of50,000 case(s) or moreServices
Phase / block and location details
ADDRESS · CITY ICON
Address coverage
- Official source record11 Ching Sau Lane11
Property details reference
City IconAC cleaning service details
Split-type indoor unit cleaning
Clean the cooling coil, fan blades (squirrel cage), dust filter and drain tray, and clear and inspect the drainage. Water collection and electronic board waterproof protection are prepared before cleaning.
Window unit cleaning
Clean the dust filter according to the model, installation location and accessible area, and inspect dust build-up. The customer does not need to dismantle the unit themselves.
Key points of the cleaning process
- Inspection and on-site protection
- Clean components and drainage
- Assembly and test run
- Clean up and restore the site
Basic scope and separate quotations
Basic indoor cleaning for split-type units does not include the outdoor condenser. If additional cleaning, repairs, or parts replacement are needed, we will first confirm feasibility and provide a quote, and proceed only after the customer’s confirmation.
BEFORE YOU MESSAGE
Prepare these four items before enquiry for a faster quotation
Unit type and quantity
Provide photos of each air conditioner showing the body, model and installation position, and distinguish window units, split units or other systems.
Address and entrance
Provide the full address, phase, block and unit. For uncompleted projects, first confirm the handover and site access dates.
On-site protection and timing
Explain furniture, renovation, business operation and management requirements. Positions that cannot be safely accessed should first be assessed by a professional.
Existing issues
Existing water leakage, insufficient cooling, unusual noise or tripping must be stated first. Cleaning does not replace fault inspection or repair.
ALSO AVAILABLE
You can also enquire about services other than cleaning
- BAC inspectionIf it is not cooling, leaking, making unusual noise, or showing an error code, please describe the issue first before arranging an inspection; inspection/visit fee HK$500
- CAC repairAfter inspection, the problem and quotation will be explained first. Repair will begin only after confirmation; HK$500 can be deducted from the repair fee, and repair is not covered by warranty
- DInstallation and replacementNew unit installation, old unit removal or unit relocation, quoted according to photos and site details; basic installation does not include new power wiring
QUESTIONS
City IconAC service FAQs
For a leaking or not-cold air conditioner at City Icon, should cleaning or inspection come first?
Please first describe where and when the symptoms appear. Dust buildup, poor drainage and component faults require different handling. If the cause is unclear, inspect first before confirming cleaning or repair. Cleaning does not guarantee the fault will be resolved. If water is near electrical equipment, please stop using the relevant equipment first.
How is the on-site inspection fee for City Icon calculated?
The inspection/visit fee is HK$500, and this is a single charge that will not be split or charged twice. If repair is carried out after inspection, this HK$500 can be deducted from the repair fee. If no repair is carried out or the quotation is not accepted, HK$500 will be charged.
Does air conditioner repair include warranty?
Our repair service does not include warranty, including parts and workmanship. After inspection, we will first explain the fault, the handling method, required parts and quotation. Work will start only after confirmation. Parts supply depends on the actual model.
What installation items should be checked when replacing an air conditioner at City Icon?
Provide the old and new model, indoor and outdoor unit locations, support, piping, drainage and power supply positions, and confirm dismantling of the old unit, transportation and any extra work. Running a new power supply from the main switch to the unit is not included in basic installation. General installation warranty is one year and is calculated separately from the manufacturer’s warranty. Building or management requirements will be confirmed according to the actual situation.
Does air conditioner cleaning include warranty?
The cleaning service includes a 90-day warranty. The applicable scope and conditions are checked according to the cleaning service terms. For example, in water leakage cases, it must first be confirmed whether the leakage was caused by the cleaning, and this does not mean all pre-existing faults or water leaks will be repaired free of charge.
EnquiryCity IconAC services
Enquire about AC cleaning, or learn about inspection, repair and installation arrangements; provideUnit type, quantity and photos to help customer service reply