HORIZON MANSION
Horizon MansionAir conditioningServices
Central & Western · Residential / Composite Property
Public records for Horizon Mansion use the Rating and Valuation Department building name. The location is recorded as No. 102/104 MacDonnell Rd. Property information is for address and enquiry preparation only, and does not mean every flat has the same equipment or management arrangement. Air-conditioning cleaning is confirmed based on the existing model, quantity and safely accessible location; the building name alone cannot determine the model or scope of work.
AMain services · HOME AC CLEANING
Residential AC cleaning
AC cleaning is our main service. Split units and window units use the same household price list, charged by the number of units cleaned; additional items will be quoted separately first.
KNOW THE PLACE
Horizon Mansion Information and On-site Preparation
Property Identity and Scope of Information
The English name of Horizon Mansion is Horizon Mansion. Property information is for address and enquiry preparation only, and does not mean every flat has the same equipment or management arrangement.
Address and Actual Entrance
No. 102/104 MacDonnell Rd. Please provide the block, floor, flat number and actual entrance together with your enquiry; similarly named, phased or nearby properties should not be treated as the same address.
Confirm Model and Safe Access First
Please provide the unit, model and indoor/outdoor unit photos that can be taken safely. Do not lean out, dismantle the unit or remove its support. Management requirements and available time slots will be confirmed by customer service based on the information provided.
OPOExpert Air Conditioning has completed a total of50,000 case(s) or moreServices
Phase / block and location details
ADDRESS · HORIZON MANSION
Address coverage
- Official Source RecordNo. 102/104 MacDonnell Rd.
Horizon MansionAC cleaning service details
Split-type indoor unit cleaning
Clean the cooling coil, fan blades (squirrel cage), dust filter and drain tray, and clear and inspect the drainage. Water collection and electronic board waterproof protection are prepared before cleaning.
Window unit cleaning
Clean the dust filter according to the model, installation location and accessible area, and inspect dust build-up. The customer does not need to dismantle the unit themselves.
Key points of the cleaning process
- Inspection and on-site protection
- Clean components and drainage
- Assembly and test run
- Clean up and restore the site
Basic scope and separate quotations
Basic indoor cleaning for split-type units does not include the outdoor condenser. If additional cleaning, repairs, or parts replacement are needed, we will first confirm feasibility and provide a quote, and proceed only after the customer’s confirmation.
BEFORE YOU MESSAGE
Prepare these four items before enquiry for a faster quotation
Unit type and quantity
Provide photos of each air conditioner unit, model and installation location, and identify window units, split units or other systems clearly.
Address and Entrance
Provide the full street number, phase, block and flat; for uncompleted projects, first confirm the move-in date and accessible date.
Site Protection and Time Slot
State furniture, renovation, business and management requirements; locations that cannot be safely reached should be assessed by professionals first.
Existing Issues
Report any existing water dripping, insufficient cooling, unusual noise or tripped breaker in advance. Cleaning does not replace fault inspection or repair.
ALSO AVAILABLE
You can also enquire about services other than cleaning
- BAC inspectionIf it is not cooling, leaking, making unusual noise, or showing an error code, please describe the issue first before arranging an inspection; inspection/visit fee HK$500
- CAC repairAfter inspection, the problem and quotation will be explained first. Repair will begin only after confirmation; HK$500 can be deducted from the repair fee, and repair is not covered by warranty
- DInstallation and replacementNew unit installation, old unit removal or unit relocation, quoted according to photos and site details; basic installation does not include new power wiring
QUESTIONS
Horizon MansionAC service FAQs
For water dripping or poor cooling at Horizon Mansion, should cleaning or inspection come first?
Please first state where and when the symptoms appear. Dust buildup, poor drainage and mechanical faults are handled differently; if the cause is unclear, inspection should come first before confirming cleaning or repair. Cleaning does not guarantee that the fault will be resolved. If water is near electrical appliances, please stop using the related equipment first.
How is the on-site inspection fee charged for Horizon Mansion?
The inspection/attendance fee is HK$500, and it is a single charge that will not be split or charged twice. If repair is carried out after inspection, this HK$500 can be deducted from the repair fee; if no repair is carried out or the quotation is not accepted, HK$500 will be charged.
Is there a warranty for air-conditioning repair?
Our repair service does not include a warranty, including parts and workmanship. After inspection, we will first explain the fault, method of handling, required parts and quotation, and work will only start after confirmation. Parts supply will be checked against the actual model.
What installation items should be checked when replacing an air conditioner at Horizon Mansion?
Provide the old and new model, indoor and outdoor unit locations, support, piping, drainage and power supply positions, and confirm removal of the old unit, transportation and any additional work. Pulling a new power supply from the main switch to the unit is not included in standard installation. General installation warranty is one year and is calculated separately from the manufacturer's warranty. Building or management requirements will be confirmed based on the actual situation.
Is there a warranty for air-conditioning cleaning?
The cleaning service includes a 90-day warranty. The scope and conditions are subject to the cleaning service terms. For example, a dripping case must first be confirmed as caused by the cleaning service, and this does not mean that all pre-existing faults or leaks will be repaired free of charge.
EnquiryHorizon MansionAC services
Enquire about AC cleaning, or learn about inspection, repair and installation arrangements; provideUnit type, quantity and photos to help customer service reply