OPOExpert Air Conditioning

THE LANDMARK

The Landmark Air conditioning Services

Hong Kong Island · Central and Western District · Commercial Property

THE LANDMARK is located in Central and Western District on Hong Kong Island, and its location can be referenced to 8 Chater Road 12. We have provided AC services at THE LANDMARK before; for AC cleaning, first distinguish between the unit's own equipment and the building's shared system, then confirm the intended use, model, and available shutdown time. If inspection, repair, or replacement is required, the charge will be separately confirmed according to the issue and scope of work.

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AMain services · AC CLEANING

AC cleaning

AC cleaning is our main service. Ceiling cassette units, ducted units and other commercial models are charged according to the current commercial price list; window units and split units are charged at the household rate. High-level work or additional tasks will be quoted separately first.

  • Arranged according to the unit’s machine positions

    When arranging AC cleaning at Landmark Plaza, please take photos of the unit, model number, items below the unit, the outdoor unit, and the accessible area. Please confirm the unit, ceiling access panel, and downtime period together, and protect computers, merchandise, and work equipment first. Any existing water leakage, poor cooling, or tripped breaker must be stated in advance.

  • Confirm the cleaning scope after location is verified

    Using Ice House Street 12 as the location reference, please still provide the actual block and flat number. Dust removal, existing part faults, drain pipe routing, and supporting works are billed separately; for high-level or additional work, we will explain and quote first.

KNOW THE PLACE

THE LANDMARK location and on-site service information

  • Landmark in Central and Western District

    The English name of THE LANDMARK is THE LANDMARK. Its location can be referenced to 8 Chater Road 12. Different phases, towers, or units may use different entrances, and on-site service still requires the actual street number, tower, and unit.

  • Check the English name and door number together

    Enquire about AvailablePlease also provide THE LANDMARK, No. 12 Ice House Street, and the actual floor and flat number to avoid confusion with similarly named or nearby properties; unit configuration and access requirements are subject to on-site confirmation.

  • Separate the unit and shared systems

    Please first state the actual use of the office, shop, warehouse, or other premises, and confirm the equipment, power isolation, and shutdown scope that you can arrange; the building name does not mean the legal use or that the company is appointed by management.

We have appeared inThe LandmarkProvide AC services;OPOExpert Air Conditioning has completed a total of50,000 case(s) or moreServices

Property location reference

ADDRESS · THE LANDMARK

Property location reference

  • Location referenceNo. 12, Xuechang Street
Property details reference

BEFORE YOU MESSAGE

Prepare these four items before enquiry for a faster quotation

  1. Full service address

    Please provide the actual street number of Landmark, phase, block, floor and shop/unit number; do not use only Ice House Street 12 or nearby landmarks instead

  2. Model and number of units

    List the model, unit type and quantity for each unit, and take photos of the unit and model label; if unsure, send photos first

  3. Existing installation position and protection

    Photograph the indoor and outdoor units, drainage and accessible areas, and explain the items under the unit, such as goods, computers or production equipment; do not dismantle the unit yourself

  4. Shutdown and entry

    Provide the shutdown period, on-site contact person and any known management requirements; if shared equipment is involved, confirm the responsible party first.

ALSO AVAILABLE

You can also enquire about services other than cleaning

All services and chargesScheduled commercial maintenance

QUESTIONS

The LandmarkAC service FAQs

What address should be provided for AC service enquiries at THE LANDMARK?

THE LANDMARK can be referenced to 8 Chater Road 12. Different phases, towers, or units may use different entrances, and on-site service still requires the actual street number, tower, and unit. Please provide the full address for THE LANDMARK, including phase, tower, floor, and shop/unit number, as well as the model, number of units, and photos of the installation location.

Is there a separate estate or building rate for AC cleaning at THE LANDMARK?

There is no separate charge based on the property name, Landmark. Prices are checked against the existing unit type, number of units and main price list; for commercial units, outdoor units, high-level or additional work, scope and quotation must be clarified first.

If the AC at THE LANDMARK is leaking water or not cooling, should it be cleaned first or inspected first?

First explain where and when the symptom appears. Dust buildup, poor drainage and component faults are handled differently; if the cause is unclear, inspect first before confirming cleaning or repair, and cleaning does not guarantee the fault will be resolved. If water is near electrical equipment, stop using the relevant equipment first.

How is the on-site inspection fee for THE LANDMARK calculated?

The inspection/call-out fee is HK$500, and it is the same charge, not charged separately twice. If repairs are carried out after the inspection, this HK$500 can be deducted from the repair fee; if no repair is carried out or the quotation is not accepted, HK$500 will be charged.

Does air conditioning repair include a warranty?

Our repair service does not include a warranty, including parts and workmanship. After inspection, we will first explain the fault, the method of handling, the parts needed and the quotation. Work will only begin after confirmation; parts availability is checked according to the actual model.

What information is needed for replacement or new AC installation?

Provide the new and old unit models, indoor and outdoor unit locations, mounting support, piping, drain and power supply positions, and confirm removal of the old unit, transport and any extra works. Running a new power supply from the main switch to beside the unit is not included in basic installation. The general installation warranty is one year and is calculated separately from the manufacturer's warranty for the unit. Building or management requirements are subject to actual confirmation.

Is there a warranty for AC cleaning?

The cleaning service includes a 90-day warranty. The applicable scope and conditions should be checked against the cleaning service terms; for example, in a dripping case, it must first be confirmed whether it was caused by the cleaning. This does not mean all pre-existing faults or leaks are repaired free of charge.

EnquiryThe LandmarkAC services

Enquire about AC cleaning, or learn about inspection, repair and installation arrangements; provideBlock, floor,Unit type, quantity and photos to help customer service reply

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