ANDES PLAZA
On Tat Centre Air conditioning Services
Hong Kong Island · Central and Western District · Commercial Property
On Tat Centre is in Central and Western District, Hong Kong Island; the location can be referenced as No. 311-325 Queen's Road West. We have provided air conditioning services at On Tat Centre before; for AC cleaning, first separate the unit’s own equipment from the building’s shared system, then confirm the usage, model and available shut-down time. If inspection, repair or replacement is required, charges will be checked separately according to the problem and scope of work.
AMain services · AC CLEANING
AC cleaning
AC cleaning is our main service. Ceiling cassette units, ducted units and other commercial models are charged according to the current commercial price list; window units and split units are charged at the household rate. High-level work or additional tasks will be quoted separately first.
Arranged according to the unit’s machine positions
When booking AC cleaning at On Tat Centre, please send photos of the unit, model, items below the unit, outdoor unit, and the accessible area. Please also confirm the units, ceiling access panels, and shutdown time, and protect computers, stock, and work equipment first. Please also state any existing dripping, poor cooling, or tripped breaker.
Confirm the cleaning scope after location is verified
Using Nos. 311-325, Queen's Road West as a location reference, you still need to provide the actual block and flat. Dust cleaning, pre-existing part faults, drain piping routing and support works are assessed separately; high-level or additional work will be explained and quoted in advance.
KNOW THE PLACE
On Tat Centre location and on-site service information
On Tin Centre in Central and Western District
Enquire about AvailablePlease provide Andes Plaza and the actual door number. For Andes Centre, refer to Queen's Road West 311-325. Different phases, blocks or units may use different entrances. On-site service still requires the actual door number, block and unit.
Check the English name and door number together
Enquire about AvailablePlease also provide Andes Plaza, 311-325 Queen's Road West, and the actual floor and unit number to avoid confusion with similarly named or nearby properties; the unit configuration and access requirements will be confirmed according to the on-site situation.
Separate the unit and shared systems
Please first state the actual use of the office, shop, warehouse, or other premises, and confirm the equipment, power isolation, and shutdown scope that you can arrange; the building name does not mean the legal use or that the company is appointed by management.
We have appeared inOn Tat CentreProvide AC services;OPOExpert Air Conditioning has completed a total of50,000 case(s) or moreServices
Property location reference
ADDRESS · ANDES PLAZA
Property location reference
- Location referenceQueen's Road West 311-325
Property details reference
BEFORE YOU MESSAGE
Prepare these four items before enquiry for a faster quotation
Full service address
Please provide the actual street number, phase, block, floor and shop/room number for On Tat Centre; do not use only Queen's Road West 311-325 or a nearby landmark.
Model and number of units
List the model, unit type and quantity for each unit, and take photos of the unit and model label; if unsure, send photos first
Existing installation position and protection
Photograph the indoor and outdoor units, drainage and accessible areas, and explain the items under the unit, such as goods, computers or production equipment; do not dismantle the unit yourself
Shutdown and entry
Provide the shutdown period, on-site contact person and any known management requirements; if shared equipment is involved, confirm the responsible party first.
ALSO AVAILABLE
You can also enquire about services other than cleaning
- BAC inspectionIf it is not cooling, leaking, making unusual noise, or showing an error code, please describe the issue first before arranging an inspection; inspection/visit fee HK$500
- CAC repairAfter inspection, the problem and quotation will be explained first. Repair will begin only after confirmation; HK$500 can be deducted from the repair fee, and repair is not covered by warranty
- DInstallation and replacementNew unit installation, old unit removal or unit relocation, quoted according to photos and site details; basic installation does not include new power wiring
QUESTIONS
On Tat CentreAC service FAQs
What address should I provide for an air conditioning service enquiry at On Tat Centre?
On Tat Centre’s location can be referenced as No. 311-325 Queen's Road West. Different phases, blocks or units may use different entrances, so on-site service still requires the actual street number, block and unit. Please provide On Tat Centre’s full address, phase, block, floor and shop/unit number, together with the model, number of units and photos of the AC position.
Does On Tat Centre AC cleaning have a separate estate or building rate?
Charges are not separately set by the property name of On Tat Centre. Pricing is based on the existing model, number of units, and the main price list; commercial models, outdoor units, high-level work, or additional work must first be clarified and quoted separately.
If On Tat Centre has AC dripping or is not cold, should cleaning or inspection come first?
First explain where and when the symptom appears. Dust buildup, poor drainage and component faults are handled differently; if the cause is unclear, inspect first before confirming cleaning or repair, and cleaning does not guarantee the fault will be resolved. If water is near electrical equipment, stop using the relevant equipment first.
How is the on-site inspection fee for On Tat Centre calculated?
The inspection/call-out fee is HK$500, and it is the same charge, not charged separately twice. If repairs are carried out after the inspection, this HK$500 can be deducted from the repair fee; if no repair is carried out or the quotation is not accepted, HK$500 will be charged.
Does air conditioning repair include a warranty?
Our repair service does not include a warranty, including parts and workmanship. After inspection, we will first explain the fault, the method of handling, the parts needed and the quotation. Work will only begin after confirmation; parts availability is checked according to the actual model.
What information is needed for replacement or new AC installation?
Provide the new and old unit models, indoor and outdoor unit locations, mounting support, piping, drain and power supply positions, and confirm removal of the old unit, transport and any extra works. Running a new power supply from the main switch to beside the unit is not included in basic installation. The general installation warranty is one year and is calculated separately from the manufacturer's warranty for the unit. Building or management requirements are subject to actual confirmation.
Is there a warranty for AC cleaning?
The cleaning service includes a 90-day warranty. The applicable scope and conditions should be checked against the cleaning service terms; for example, in a dripping case, it must first be confirmed whether it was caused by the cleaning. This does not mean all pre-existing faults or leaks are repaired free of charge.
EnquiryOn Tat CentreAC services
Enquire about AC cleaning, or learn about inspection, repair and installation arrangements; provideBlock, floor,Unit type, quantity and photos to help customer service reply