ALEXANDRA HSE
Alexandra House Air conditioning Services
Hong Kong Island · Central and Western District · Commercial Property
Alexandra House is located in Central and Western District on Hong Kong Island, with its location referable to 18 Chater Road. We have provided AC services at Alexandra House before. For AC cleaning, first distinguish between the unit’s own equipment and the building’s shared systems, then confirm the usage, model and available shutdown time. If inspection, repair or replacement is required, charges will be checked separately according to the issue and scope of work.
AMain services · AC CLEANING
AC cleaning
AC cleaning is our main service. Ceiling cassette units, ducted units and other commercial models are charged according to the current commercial price list; window units and split units are charged at the household rate. High-level work or additional tasks will be quoted separately first.
Arranged according to the unit’s machine positions
When arranging AC cleaning at Alexander House, please take photos of the unit body, model, items beneath the unit, the outdoor unit, and any accessible area. Confirm the unit, ceiling access panel, and shutdown period together, and protect computers, stock, and work equipment first. Existing dripping, poor cooling, or tripping must be stated first.
Confirm the cleaning scope after location is verified
Using Chater Road 18 as the location reference, please still provide the actual block and flat number. Dust removal, existing part faults, drain pipe routing, and supporting works are billed separately; for high-level or additional work, we will explain and quote first.
KNOW THE PLACE
Alexandra House location and on-site service details
Alexandra House in Central and Western District
The English name of Alexandra House is ALEXANDRA HSE. Its location can be referenced as 18 Chater Road. Different phases, blocks or units may use different entrances, so on-site service still requires the actual house number, block and unit.
Check the English name and door number together
Enquire about AvailablePlease provide ALEXANDRA HSE, the floor and unit at Chater Road 18 at the same time to avoid confusion with similarly named or nearby properties; the equipment configuration and access requirements will be confirmed on site.
Separate the unit and shared systems
Please first state the actual use of the office, shop, warehouse, or other premises, and confirm the equipment, power isolation, and shutdown scope that you can arrange; the building name does not mean the legal use or that the company is appointed by management.
We have appeared inAlexandra HouseProvide AC services;OPOExpert Air Conditioning has completed a total of50,000 case(s) or moreServices
Property location reference
ADDRESS · ALEXANDRA HSE
Property location reference
- Location reference18 Chater Road
Property details reference
BEFORE YOU MESSAGE
Prepare these four items before enquiry for a faster quotation
Full service address
Please provide the actual street number, phase, block, floor, and shop/unit number of Alexander House. Do not use only Chater Road 18 or nearby landmarks.
Model and number of units
List the model, unit type and quantity for each unit, and take photos of the unit and model label; if unsure, send photos first
Existing installation position and protection
Photograph the indoor and outdoor units, drainage and accessible areas, and explain the items under the unit, such as goods, computers or production equipment; do not dismantle the unit yourself
Shutdown and entry
Provide the shutdown period, on-site contact person and any known management requirements; if shared equipment is involved, confirm the responsible party first.
ALSO AVAILABLE
You can also enquire about services other than cleaning
- BAC inspectionIf it is not cooling, leaking, making unusual noise, or showing an error code, please describe the issue first before arranging an inspection; inspection/visit fee HK$500
- CAC repairAfter inspection, the problem and quotation will be explained first. Repair will begin only after confirmation; HK$500 can be deducted from the repair fee, and repair is not covered by warranty
- DInstallation and replacementNew unit installation, old unit removal or unit relocation, quoted according to photos and site details; basic installation does not include new power wiring
QUESTIONS
Alexandra HouseAC service FAQs
What address should be provided for Alexandra House AC service enquiries?
Alexandra House is located at 18 Chater Road. Different phases, blocks or units may use different entrances, so on-site service still requires the actual house number, block and unit. Please provide the full address of Alexandra House, including the phase, block, floor and shop/unit number, as well as the model, number of units and photos of the installation location.
Does AC cleaning at Alexandra House have a separate rate for private estates or buildings?
This is not separately charged based on the property name Alexandria House. Charges are checked against the existing model, number of units, and main price list; for commercial models, outdoor units, high-level work, or extra work, the scope and quote must be confirmed first.
For Alexandra House AC dripping or poor cooling, should I clean it first or inspect it first?
First explain where and when the symptom appears. Dust buildup, poor drainage and component faults are handled differently; if the cause is unclear, inspect first before confirming cleaning or repair, and cleaning does not guarantee the fault will be resolved. If water is near electrical equipment, stop using the relevant equipment first.
How is the on-site inspection fee for Alexandra House calculated?
The inspection/call-out fee is HK$500, and it is the same charge, not charged separately twice. If repairs are carried out after the inspection, this HK$500 can be deducted from the repair fee; if no repair is carried out or the quotation is not accepted, HK$500 will be charged.
Does air conditioning repair include a warranty?
Our repair service does not include a warranty, including parts and workmanship. After inspection, we will first explain the fault, the method of handling, the parts needed and the quotation. Work will only begin after confirmation; parts availability is checked according to the actual model.
What information is needed for replacement or new AC installation?
Provide the new and old unit models, indoor and outdoor unit locations, mounting support, piping, drain and power supply positions, and confirm removal of the old unit, transport and any extra works. Running a new power supply from the main switch to beside the unit is not included in basic installation. The general installation warranty is one year and is calculated separately from the manufacturer's warranty for the unit. Building or management requirements are subject to actual confirmation.
Is there a warranty for AC cleaning?
The cleaning service includes a 90-day warranty. The applicable scope and conditions should be checked against the cleaning service terms; for example, in a dripping case, it must first be confirmed whether it was caused by the cleaning. This does not mean all pre-existing faults or leaks are repaired free of charge.
EnquiryAlexandra HouseAC services
Enquire about AC cleaning, or learn about inspection, repair and installation arrangements; provideBlock, floor,Unit type, quantity and photos to help customer service reply