Privacy Policy
The following sets out the policies and practices of "One Plus One Clean" ("the company", "we") under the Personal Data (Privacy) Ordinance ("the Ordinance"). You log in to our website (www.opoclean.com), which means that you accept this policy and the privacy policy and arrangements that the company changes from time to time.
1. Purpose of collecting personal data
A) In order to continuously improve service quality and further understand customer needs, the company may ask you to provide personal information, including contact information and other relevant information. If the personal information you provide is incomplete or incorrect, the company may The Services cannot be provided to you.
B) The company collects the information of users who visit this website on the principle of voluntary provision of information. The collected personal information may include name, address, telephone number, email address and other information. The collected personal information will only be used for the time of collection. The stated purpose of use includes promoting the company's services and products, as well as other purposes that may be agreed between you and the company or required by law from time to time, including but not limited to:
‧Providing and performing daily services;
‧Handling inquiries and complaints;
‧Promotion of services and products;
‧Conduct market research and internal analysis;
‧prevention or detection of crime;
‧Disclosure in accordance with the law.
2. Use of personal data
The company will try its best to keep customer information confidential, and will not sell your personal information to any third party, but may provide relevant information to relevant individuals, companies, organizations, etc., including but not limited to:
‧The parent company, subsidiaries and associated companies of the Company;
‧Any agent, contractor, third-party service provider who provides services to the Company and such services are related to the business operation of the Company;
‧Any agent authorized by the company to process customer personal data;
‧The company's auditors, legal advisors, and business advisors;
‧Anyone who has a duty of confidentiality to the company;
‧Communication media (only applicable to handling customer complaints and inquiries).
3. Direct Marketing
A) After obtaining your consent, the company may use your personal information such as name, address, phone number, email address, etc., and send the company and the company's parent company, subsidiaries, etc. The services, products, activities, discounts, information, gift redemption, membership programs, etc. provided by the company and its affiliated companies are used for direct marketing purposes.
B) If you do not want our company to use your personal data as described above and/or provide your personal data to other parties for direct marketing purposes, you can email us to enquiry@opoclean.com to notify us of your refusal to accept promotions, or send Relevant requests should be mailed in writing to: Unit 916-917, Nan Fung Commercial Centre, 19 Lam Lok Street, Kowloon Bay.
4. Cookies
Cookies are small computer files stored on the user's web browser to access the user's browsing habits when browsing the web, improve our Internet services, and help users browse the web more conveniently, improve usability and web flow , to optimize the user's online experience. Part of the content of the company's web pages may use cookies, because the information collected by cookies is the personal setting information of anonymous accessors, and does not contain any name, location and other information, so that no one can communicate with the website by phone, email or any other means. your contact. By visiting our website, you agree to the use of cookies by our company. If you refuse to agree, you can delete cookies, but you may not be able to access all parts of our website.
5. Security of personal data
The company will properly keep your personal data, and only properly trained and authorized staff and people can read your personal data. The company guarantees that the relevant staff and people will keep your personal data highly secure and confidential.
6. Inquiry and correction of personal data
You have the right to inquire whether the company holds your personal data at any time, and have the right to obtain a copy of such data and correct any inaccurate data. Requests for access or modification of data can be sent in writing to: Unit 916-917, Nan Fung Commercial Centre, 19 Lam Lok Street, Kowloon Bay, the company reserves the right to charge a reasonable fee for any request to access personal data.